Privacy Policy
Last updated: January 2025
Introduction
Revive Scar Therapy ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Revive Scar Therapy provides massage and scar therapy services in the Cotswolds. For questions about this policy, contact us at revivescartherapy@gmail.com.
Data We Collect
We may collect and process the following information:
- Name, email address, and phone number when you book an appointment or contact us
- Health and medical information relevant to your treatment (provided with your consent)
- Appointment booking data processed through Fresha (our booking platform)
- Any information you voluntarily provide through email, social media, or in person
How We Use Your Data
We use your personal data to:
- Schedule and manage your appointments
- Provide safe and appropriate treatment
- Communicate with you about your bookings and care
- Meet our legal and professional obligations
Legal Basis for Processing
We process your data under the following legal bases:
- Consent: For health-related data, we ask for your explicit consent before collecting it
- Contract: Processing necessary to fulfil our service agreement with you
- Legitimate interest: To manage our business, communicate with you, and improve our services
Third-Party Services
We use the following third-party services that may process your data:
- Fresha — for online booking and appointment management. Fresha's privacy policy can be found at fresha.com/privacy
Data Retention
We retain your personal data for as long as necessary to provide our services and to comply with our legal obligations. Health-related records are retained for a minimum period in line with professional body guidelines. You may request deletion of your data at any time, subject to our legal obligations.
Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at revivescartherapy@gmail.com.
Cookies
This website uses only essential cookies required for the site to function properly. We do not use tracking or advertising cookies.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
If you have questions about this privacy policy or how we handle your data, please contact us at revivescartherapy@gmail.com.